It took me a weekend to set up campaigns, upload lists to call, configure a VoIP carrier, and put in the settings I needed for my campaigns.
In summary, VICIdial is everything you always wanted in a predictive dialer or software dialing solution, and it is absolutely free of charge! New revisions come out regularly, and new versions of the installer VICIbox are produced regularly, and they are new features constantly, and the program keeps getting better and better! In their next version of VICIbox they are offering a webrtc softphone built right into the program, so you won't need to download and configure softphones anymore. And seventh and maybe most importantly, VICIdial is constantly evolving. When I first installed VICIdial I used an old desktop and turned it into a VICIdial server.
Sixth, the hardware requirements are low. Fifth, it's now the world's most popular dialing solution software, so you can find answers to about any question by just googling. Fourth, they have a user forum where, and I kid you not, you can post a question or an issue you are having, and either a VICIdial expert or one of the other many experts on the forum will respond to your question usually within an hour or two, always that same day, and answer your question or help you work through your issue.
Third, the reporting is all one 1 screen, there are many reports, inbound, outbound, carrier reports, etc.
Second, it has every feature you could possibly imagine for dialing solution software and predictive dialers. Comentarios: It allowed to make my calls with a predictive dialer with all the features you can imagine, eliminate my dependence on land lines, and have a system my agents could log in to locally or remotely.įirst that you can download and install and use it completely 100% free, no strings attached.
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